Spare Parts Warehouse
A dedicated warehouse focused on critical EV parts, so repairs can start without waiting for components.
Farızon sv service interval
km
H9E service interval
km
Roadside assistance across the UAE
Up toyears
Farizon Care at a Glance
Warranty & genuine parts
Warranty coverage and genuine Farizon parts for our EV platforms, with clear terms on what is protected.
Planned maintenance
Extended service intervals and tailored maintenance plans aligned to your fleet's real routes and usage.
Uptime & field support
Spare parts, certified EV technicians and mobile support help keep vehicles moving when issues occur.
Easy access & network
Simple service booking and a UAE-wide network, including the main Airport Road centre and authorised partners.
Support that keeps your fleet moving
On-site technical assistance
Certified EV technicians can come to your depot or yard to diagnose and resolve issues on the spot.
Planned Maintenance & Protection
Farizon SVservice every 30,000 km
Ideal for high-mileage routes and intensive daily use. Fewer workshop visits mean more billable hours and less disruption to your operation.
H9Eservice every 20,000 km
Balanced for frequent urban and regional stops. Planned 20,000 km intervals keep vehicles reliable without constant servicing.
Roadside assistance, built for EV fleets
If a Farizon vehicle stops on the road, a dedicated roadside team coordinates support anywhere in the UAE, targeting a 45–60 minute response time.
- Complimentary coverage for up to 5 years
- Single point of contact for drivers and fleet managers
- Help with breakdowns, towing and simple on-the-road fixes
- EV-trained partners across an authorised network in the UAE
How it works
How Farizon Care Works in Practice
- 1
A vehicle experiences an issue on the road or reaches a planned maintenance milestone.
- 2
The driver or fleet manager contacts Farizon Care support or books a service through the online form.
- 3
Our team schedules a workshop visit, dispatches on-site assistance or activates roadside support, depending on the situation.
- 4
The vehicle is repaired, maintained or towed to an authorised service centre and returned to service as quickly as possible.
FAQ
Farizon Care can include complimentary roadside support for up to 5 years, alongside vehicle warranty coverage and planned maintenance options depending on the vehicle and package.
Battery coverage is part of Farizon Care. Exact terms depend on the selected vehicle and approved service schedule.
It covers eligible vehicle components, genuine parts support and authorised service work carried out through the Farizon Care network.
Normal wear items, misuse, unauthorised repairs and service outside the recommended maintenance schedule are typically excluded.
Yes. A dedicated roadside support team coordinates towing, breakdown response and simple on-the-road fixes across the UAE.